Refund Policy

Paid plans (Pro and Business) are billed in advance on a monthly or annual basis. Your subscription renews automatically unless you cancel before the renewal date.

Current pricing: Free ($0), Pro ($15/month or $144/year), Business ($49/month or $468/year). Limits and features are listed on the pricing page.

We may issue a refund in these situations:

• Within 14 days of first purchase — if you are unhappy with a paid plan, contact us within fourteen (14) days of your initial payment for that plan. This applies to your first paid subscription only, not renewals.
• Duplicate or erroneous charges — if you were billed twice or charged an incorrect amount due to a billing error on our side.
• Extended outage — if the paid service is unavailable for an extended period due to a fault on our side, we may offer a prorated credit or refund at our discretion.
• Legal requirement — where consumer protection law in your country requires a refund or cooling-off period.

Refunds are typically not provided for:

• Subscription renewals after the 14-day first-purchase window
• Partial months or unused time after you cancel mid-cycle
• Accounts suspended or terminated for violating our Terms
• Change of mind after the eligibility period
• Third-party fees (payment processor, taxes, currency conversion)

If you cancel a paid plan, you keep access until the end of the current billing period. We do not automatically refund the remaining days unless required by law or covered above.

Email us or open a request with:

• The email address on your Linky account
• Date and amount of the charge
• Reason for the refund request

Submit via GitHub issues. We aim to respond within five (5) business days.

Approved refunds are returned to the original payment method. Processing time depends on your bank or card issuer (typically 5–10 business days after approval).

Please contact us before disputing a charge with your bank. Unauthorized chargebacks may result in account suspension while the dispute is resolved.

We may update this Refund Policy. The "Last updated" date on this page reflects the current version. Paid subscribers will be notified of material changes when practical.

Refund questions: https://github.com/ali-inReal/Linky/issues